Our shop is closed until further notice.
Delivery for items ONLY.
No click and collect will be available at all. No exceptions.
We are following guidelines from the government and protecting our staff and customers from unnecessary interactions and travel.
Due to unexpected demand, there may, unfortunately, be some delays to orders, in particular, items from our health foods and protein powder sections. This is due to a large number of backorders and delayed deliveries with suppliers.
We will ship orders when the supply arrives from our providers. If you have pertinent questions regarding your order please call the customer service department on ‘0191 252 7772’ between 3-5 pm Monday-Saturday, or contact us on our Facebook page- Monday-Friday-9am-5 pm and one of the team will assist you with your issue. Messages outside of these times will be answered when possible. We apologise for any inconvenience and thank you for your support and understanding during this time. Please stay safe!
Shipping & Handling Fees
Orders placed before 14:00 are dispatched that same working day.
FREE Economy Delivery on orders over £25 to GB Mainland on all orders.
GB Standard Delivery 3-5 days orders under £25 are £1.95 per parcel (UK mainland)
Next Working Day delivery FREE on orders over £50 and only £3.99 on orders under £50.
Timed & Saturday deliveries are available at an extra cost.
the minimum order for online deliveries
- Due to the wide variety of products sold at SS Healthfoods, we implement a minimum order charge of £10 before our automatic checkout system will accept your order.
All Parcels Need To Be Signed For. (the delivery address where someone will be home to sign for is advised).
99% Next Day Delivery will get to GB mainland Zone 1 addresses next working day
99% Two Day Parcels to Northern island, highlands and islands are delviered two working days time
Deliveries during holiday periods may experience delays.
Tracking details will be emailed upon dispatch of your parcel by the courier.
UK customers will also receive a text message (if a mobile phone number was provided at the time of ordering) with delivery details and a
Deliveries to Europe take 3-7 Working Days.
Standard Next Day delivery option is Monday to Friday. Saturday Delivery option is available at an extra cost if an order is placed no later than 1 pm Friday (unless Friday is a bank holiday). Lighter items may be sent via Royal Mail. Heavier items are sent with DPD 24 - 48 (depending on location).
Free Super Saver delivery on GB Mainland 8-10 Days up to 30kg.
FREE Next Day Delivery GB Mainland on all orders over £50.00 when this option is selected.
Next Day Delivery GB Mainland orders under £50 - £3.99
By 12:00 Zone 1 - up to 30kg - £6.99.
Saturday Delivery GB Mainland - up to 30kg - £9.99 (Orders placed before 1 pm Friday cutoff time).
Pallet - £49.99. 1.80 x 1.20 x 1m. Max 1 Tonne.
GB Mainland freight parcel (30-99kg) or exceeding 1m in length or 2.7m in girth) - £17.99.
N Ireland & UK Islands/Scottish Highlands Two Day –Zone 2 - £8.99 (up to 30 kg).
N Ireland & UK Islands/Scottish Highlands Next Day –Zone 2 - £8.99 up to 10 kg + £2.49 per kg thereafter.
Channel Islands (Jersey & Guernsey) up to 30kg - £4.99.
Scottish Highlands - AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-32, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3.
Andorra (AD) £24.99 up to 5kg.
Austria (AT) £4.99 up to 30kg.
Belgium (BE) £3.99 up to 30kg.
Bulgaria (BG) £14.99 up to 30kg.-Postcode and location restrictions-see DPD website.
Cyprus (CY) £24.99 up to 2kg.
Cyprus (CY) £44.99 up to 10kg.
Czech Republic (CZ) £3.99 up to 30kg.-Postcode and location restrictions-see DPD website.
Denmark (DK) £3.99 up to 30kg.
Estonia (EE) £9.99 up to 30kg.
Finland (FI) £14.99 up to 30kg.
France (FR) £3.99 up to 30kg.
Germany (DE) £3.99 up to 30kg.-
Greece (GR) £19.99 up to 30kg.
Hungary (HU) £4.99 up to 30kg.
Ireland (IE) £4.99 up to 30kg.
Iceland (IS) £44.99 up to 30kg.
Italy (IT) £7.99 up to 30kg.-Postcode and location restrictions-see DPD website.
Latvia (LV) £9.99 up to 30kg.
Lithuania (LT) £8.99 up to 30kg.
Luxembourg (LU) £3.99 up to 30kg.
Malta (MT) £11.99 up to 2kg.
Malta (MT) £19.99 up to 5kg.
Malta (MT) £29.99 up to 10kg.
Netherlands (NL) £3.99 up to 30kg.
Norway- up to 30kg, £39.99 - Sorry we do not dispatch any longer.
Poland (PL) £8.99 up to 30kg.
Portugal (PT) £9.99 up to 30kg.
Romania (RO) £19.99 up to 30kg.
Russia (RU) £24.99 up to 2kg.
Russia (RU) £39.99 up to 5kg.
Slovenia (SI) £5.99 up to 30kg.
Slovakia £8.99 up to 30kg.
Spain (ES) £9.99 up to 30kg.
Sweden (SE) £8.99 up to 30kg.
Switzerland (CH) £24.99 up to 30kg.
Turkey (TR) £34.99 up to 10kg.
England, Wales & parts of Scotland, excluding Highlands & Islands. The zone is made up of all postcodes not mentioned in zones 2.
The Highlands & Islands of Scotland & Isle of Wight- postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, PO, ZE. Northern Ireland, Isle of Man and Isles of Scilly Postcodes BT, IM, TR21-25.
All Debit/Credit cards accepted. (Excluding American Express).
Cash via Special Delivery "to be received before dispatch".
Western Union, MoneyGram & Postal Orders.
BACS & Bank Transfer.
Cheques: NOT ACCEPTED.
PayPal payments: Available on our web site but If you require a PayPal invoice please send an email for more details to – firstname.lastname@example.org